CLIENT SERVICES EXECUTIVE – Full time/office based
To deliver top notch customer service to UKL clients and location owners ensuring that they have the very best experience by managing the end-to-end process for sales enquiries.
To ensure that all customer location requirements are fully understood and not only met but exceeded so that UKL go the extra mile to delight the client and location owner.
UK Locations is the most prolific Northern location agency and we’re proud to have built up a reputation for delivering an unrivaled, bespoke service for our clients and location owners. We work within the exciting world of TV, film and photography and we have recently provided locations for ITV’s ‘Cold Feet’, Sky’s ‘The Five’ as well as many high profile TV adverts and photography campaigns.
There are three things we’re passionate about – locations, customers and our team! No matter what job or position, we ALL have a part to play to make sure our customers and location owners have the best experience possible. We’re UK Locations so excellent customer service just comes naturally. Not only with external customers but internally with our colleagues and suppliers as well.
We’re all part of the same team and we treat each other honestly, with integrity and respect. We know what’s expected of each other and we’ll work hard to achieve our goals and team bonuses but we’ll have a lot of fun along the way! We’re professional, prepared to go the extra mile and not afraid to challenge the norm. Not only that, we have a culture of innovation and bright ideas. It’s a fast paced environment and not a place for standing still.
We want the team to feel empowered at UK Locations by our flat hierarchy and openness. Some of the things we expect and encourage you to do in order to get as much as possible from UK Locations are:
Be open to a growth mindset – the UKL team works to have a mindset that is willing to learn, make mistakes and grow, as we believe it makes us more productive, be better colleagues and ultimately offer the best service possible. You must be willing to work towards this mindset.
Our team created these UKL company values – they bind us and we work hard to achieve them everyday for our customers, locations owners and team.
Day to Day Responsibilities:
You will be given support and encouragement to grow into this role with any skills training provided to you as required.
Benefits & Perks:
At UK Locations we value our team and believe that everyone should be given responsibility and the opportunity to shine. As well as great careers, our team is rewarded for their hard work with perks such as free monthly massages and fantastic holiday entitlement.
We share an office within a beautiful Victorian building with other creative minds, which makes the space a hive of ideas, fun and hard work. We’re based in the trendy suburb of Chapel Allerton, where there are lots of coffee shops, beards and a great yoga studio! There’s free parking and no queuing traffic to get into town on a morning.
Ideal Personal Traits:
How to Apply:
Joe Smith is a photographer and he is doing a photoshoot for a high-profile furniture brand. He needs two locations with different looks/styles and he would like you to put forward two suggestions per location.
For each of your location suggestions, please explain to Joe Smith why you have put it forward and how it works for the brief.
Location One – A family home
Location Two – A location with an industrial feel
If you are successful to the second stage, you will be asked to complete another task and present your ideas to the UK Locations Board of Directors. An interview will also take place at this time.
Please send all information for the first stage to Lauren York at firstname.lastname@example.org by 17:00 on Friday 14 October. Due to the high volume of expected applicants, if you do not hear from us then you have been unsuccessful this time.